You may be wonder - What exactly is “Managed Services” or a “Managed Service Provider”?

Managed services is the practice of transferring day-to-day related management responsibility of a client’s computer and information technology system.  This involves the Manages Service Provide taking over the duties and responsibilities of all service, support and maintenance of all, or part (as determined by the client) of the client’s desktop computers, network servers, email, switches and cable infrastructure. An organization such as Bits & Bytes, that accepts and provides the managed service is regarded as the Management Services Provider. I will assume responsibility for providing a defined set of services to their clients either proactively or as they (not the client) determine that the services are needed. Most MSPs bill an upfront setup or Transition and an ongoing flat or near-fixed monthly fee, which benefits their clients by providing them with predictable IT support costs.

Bits & Bytes has several MSP Plans that are desgined to provide benefits to any small to medium sized business.  In addition, if one of our pre-define plans does not provide the scope of service you are looking for, we will work with you to design a custom plan around only the services you need.

We have proven effective plans for clients.

A Micro Business is a business that is usually run from the home, and is either a one or two person family type business.

Typically, these type of businesses may have a single computer or laptop, and a cell phone or two.

Welcome to Bits & Bytes Computers- a full-service computer service shop located in Menasha, Wisconsin. We cater to all types of Small and Medium size business in the Northwestern Wisconsin area. We are industry certified and registered partner with Cisco, Microsoft, Dell, HP, Comcast, Cbeyond and Symantec just to name a few. We also offer our own Line of Simple Hosted Services”. What are you waiting for? Contact us today for a free network evaluation so we can SHOW YOU what we can do to help your business stay connected and let you focus on your Business instead of managing your IT! You can rest assured now. with Bits & Bytes Computers, you get to deal directly with the owners! We are extremely friendly and courteous, so don’t be afraid to call. We will speak with you in terms that you will relate to, and not with a lot of technical jargon that can cloud your issues and leave you with more confusion. We are anxious to show you how we can help you grow your business with new technology, or with the system you already have in place.  We will never oversell you on something you don’t need.  Our goal is to allow you to focus on your business, and away from managing your IT. Our primary goal is to do the job right, and do it right the first time without breaking the bank.  You will like our flexible terms, our professional attitude and our quality work. We want every customer to become a client with which we can establish a long term business relationship. Trust. We are industry trained and certified.  You don’t have to spend a small fortune to have access to people who know how to do the job right, and do it right the first time. We offer computer support and network services to all types of small-medium businesses in the Fox Valley Area. We live and work right in your neighborhood, so we have to be good! We have a long list of referrals and testimonials from current, and past clients.  We are confident that once you use Bits & Bytes the first time, you will come back for all of your future IT needs. Customer Service & Satisfaction is a top priority at Bits & Bytes!

Welcome to Bits & Bytes Computers- a full-service computer service shop located in Menasha, Wisconsin. We also provide website design and maintenance along with Hosted Email, Remote Offsite Backup, and Spam Protection. We cater to all types of Small and Medium size business in the Northwestern Wisconsin area. We are industry certified and registered partner with Cisco, Microsoft, Dell, HP, Comcast, Cbeyond and Symantec just to name a few. We also offer our own Line of “Simple Hosted Services”. What are you waiting for? Contact us today for a free network evaluation so we can SHOW YOU what we can do to help your business stay connected and let you focus on your Business instead of managing your IT! You can rest assured now. with Bits & Bytes Computers, you get to deal directly with the owners! We are extremely friendly and courteous, so don’t be afraid to call. We will speak with you in terms that you will relate to, and not with a lot of technical jargon that can cloud your issues and leave you with more confusion. We are anxious to show you how we can help you grow your business with new technology, or with the system you already have in place.  We will never oversell you on something you don’t need.  Our goal is to allow you to focus on your business, and away from managing your IT. Our primary goal is to do the job right, and do it right the first time without breaking the bank.  You will like our flexible terms, ur professional attitude and our quality work. We want every customer to become a client with which we can establish a long term business relationship. Trust. We are industry trained and certified.  You don’t have to spend a small fortune to have access to people who know how to do the job right, and do it right the first time. We offer computer support and network services to all types of small-medium businesses in the Fox Valley area. We live and work right in your neighborhood, so we have to be good! We have a long list of referrals and testimonials from current, and past clients.  We are confident that once you use Bits & Bytes the first time, you will come back for all of your future IT needs. One of our qualified technicians will respond immediately or within two hours of your request for service, or we will perform the service for free.  You should expect nothing less than total satisfaction with our services. Customer Service & Satisfaction is a top priority at Bits & Bytes!